Support Center
Get expert help with your Vestora account and features. Our dedicated support team is here to help you succeed with your real estate investments.
How can we help you today?
Choose the category that best matches your question or concern
Getting Started
Learn the basics, set up your first property, and get familiar with the platform
Features Guide
Explore all the powerful features and capabilities of Vestora
Billing & Plans
Manage your subscription, billing information, and plan upgrades
Troubleshooting
Quick solutions for common issues and technical problems
Frequently Asked Questions
Quick answers to the most common questions from our users
How do I add my first property to Vestora?
Navigate to the Properties section in your dashboard and click "Add Property". You'll need basic information like address, purchase price, current value, and financing details. Our step-by-step wizard will guide you through the process.
How accurate are the market forecasts and analytics?
Our forecasts use advanced algorithms and real-time market data from multiple sources. While they provide valuable insights, they are estimates and should be used alongside professional advice. We update our models regularly for improved accuracy.
Can I export my portfolio data and reports?
Yes, Pro and Enterprise plans include comprehensive data export capabilities. You can export detailed reports in PDF, CSV, and Excel formats for tax purposes, financial planning, or sharing with your team.
How secure is my financial and property data?
We use bank-level encryption and security measures to protect your data. All information is encrypted in transit and at rest. We never share your personal or financial information with third parties without your explicit consent.
How do I update property values and market data?
You can manually update property values in the property details page, or enable automatic updates from our market data partners. Automatic updates provide real-time market insights and keep your portfolio current.
What payment methods do you accept for subscriptions?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for annual plans. All payments are processed securely through Stripe with PCI DSS compliance.
Still need personalized help?
Our expert support team is ready to help you succeed with your real estate investments. Get personalized assistance for complex questions or technical issues.
Additional Learning Resources
Expand your knowledge and get the most out of Vestora with these helpful resources
Video Tutorials
Watch step-by-step video guides to master every feature of Vestora and optimize your real estate portfolio management.
Watch Tutorials →Knowledge Base
Access comprehensive articles, guides, and best practices for advanced users and complex investment scenarios.
Browse Articles →Community Forum
Connect with other real estate investors, share tips, ask questions, and learn from the community's collective experience.
Join Community →